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Complaints

Not satisfied with a product or service from one of our companies? Tell us about your complaint: it will be handled with the utmost care.

To submit a complaint, select the company concerned and describe your request precisely: the product or service involved, dates and useful references (account, order or contract number). Your complaint is forwarded to the relevant department of the company, which will get back to you as soon as possible.

Company concerned *
Last name *
First name
Phone
Email *
Description of your complaint *
Attachment (optional) PDF, JPG, PNG or Word, 10 MB maximum.

In accordance with Law No. 09-08 enacted by Dahir 1-09-15 of 18 February 2009 concerning the protection of individuals with regard to the processing of personal data, you have the right to access and rectify information concerning you. You may exercise these rights by contacting [email protected]. This processing has been declared to the CNDP under authorisation No. D-711/2023 dated 23/06/2023.